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Following on from a question raised at the Isle of Arran training day: Calling 999 from a mobile phone From November 2009, it is now possible to use a mobile phone to call the emergency services even if a person’s own network is unavailable in the area. if a rival phone provider has coverage. This is a huge improvement, especially in Scotland. Previously mobile calls to 999 and 112 emergency numbers could only be connected if the caller’s own network was available in the area. Calling 999 from a mobile phone If you dial 999 from a mobile phone you should always be aware that the call may be answered by an operator in another part of the country. This is due to the different locations of base stations used by mobile phone companies. If you have to make an emergency call from a mobile phone, please tell the operator immediately where you are phoning from (in case you get cut-off) this will ensure your call is dealt with by the appropriate local emergency services. 112 is the EU wide adopted emergency number, calling 112 will be answered by the UK emergency services. We are not aware of any plans to phase out the 999 number yet. IN AN EMERGENCY YOU SHOULD ALWAYS CALL 999 Please pass this note on to leaders who do not have access to email. Yours in Scouting
John John Hopkins
Assistant District Commissioner (Adult Training)
North Ayrshire and Arran District Scout Council
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